![]() ![]() Open Kakao Talk and you can find the previously verified phone number in More > Edit Profile. Is Kakao Talk still installed on your previous device? If you don't remember your previous phone number, please check the instructions below and try again.ġ. You must remember your previous phone number because Kakao cannot tell you. To prevent other people from logging in with your Kakao Account, you must provide your previous phone number associated with your Kakao Account or the previous phone number used for Kakao Talk when finding a password. We wll help you change your email after verifying some information. If you can't find the "Change Email" link or cannot log in because you forgot your password, please contact our Customer Service. Tap the "Change Email" and you can change your Kakao Account email to an active email address. Kakao Story app > More > Edit Profile > Kakao Account Kakao Talk app > More > Edit Profile > Kakao Account ![]() Please go to the Kakao Account menu on the Kakao Talk or Kakao Story app. In this case, you can change your Kakao Account email to an active account and get verification. Are you unable to access the email address used for Kakao Account because the email service has been terminated or you have deleted the account? Have you signed up for a Kakao Account using a random email address you don't actually use?ģ. Please check if you have entered a wrong ID or mail domain ( For example, or etc.) in your email address.Ģ. Have you made a mistake when typing the email to create your Kakao Account? From Kakao Story > More > Edit Profile> Kakao Account > Change PasswordĪre you unable to check emails sent to the email address used for Kakao Account for the following reasons?ġ. From Kakao Talk > More > Edit Profile> Kakao Account > Change Password Please use a different password for your Kakao Account and your Kakao Account email address to ensure security, and change it regularly. Please use a unique pasword with a combination of upper/lower case letters, numbers and symbols. Other people may easily guess your password if you use well-known names, your birthdate, phone number, etc. Please make sure to use a safe password. If you can't go through email verification or pass user identification, you cannot reset your password. To protect your Kakao Account, you need to go through a verification for the email address used for Kakao Account as well as user identification as part of the password reset process. Login box on the right side of the Kakao website (> Find Password Open Kakao Talk app > Forgot your email or password? > Reset Password Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Reset Password You can reset your Kakao Account password on Kakao Talk and Kakao Story apps, and Kakao's homepage (1. ![]() The email address which has received the welcome email is highly likely to be your Kakao Account. If you can't remember your Kakao Account, check the inbox of your email and look for "Kakao" or "Kakao Team". When you sign up for a Kakao Account, we send a welcome email to the email address associated with your Kakao Account. You should remember the masked part of your email address. Part of your Kakao Account is shown as *** for your privacy. You can find your Kakao Account with name or ID used in your profile on KakaoTalk or KakaoStory and the phone number you used to sign up for KakaoTalk. Are you using Kakao Talk or Kakao Story? Login box on the right side of the Kakao website (> Find Kakao Account You can also find your Kakao Account on Kakao's homepage. Open Kakao Talk app > Forgot your email or password? > Find Kakao Accountģ. Open Kakao Talk app > More > Edit Profile> Kakao Account > Forgot your email or password? > Find Kakao Account You can find your Kakao Account on Kakao Talk and Kakao Story apps, and Kakao's homepage (1. ![]()
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